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Case Tracking for Solicitors

 

Case Tracking can be part of a complete web marketing solution for your practice, where you use your website as an active part of communication with your clients.

You can grant access for your clients to a variety of functions and views of case information currently being processed. They may:

  • be interested in knowing the status of pending and waiting cases to be completed?

  • want to know what the remaining items required are to complete a case and who is responsible?

  • want to know the last action that was taken and any roadblocks that are in the way at the moment?
Access is easy. Your client simply signs in to your website (using secure password access that you grant and control). This area is branded to look and feel just like the rest of your site.

Details for any of that client's cases are available to them. You decide what you want to show, and how you want to show it.

Thoroughbred Web Solutions will allow clients to see all Cases currently pending that have outstanding items, or cases that have been recently completed. This includes the ability to 'drill down' into any specific case and get a detailed view of the items outstanding or requiring feedback.

The benefits are quick and easy to see: give them access to the information they need, and they won't be calling your staff for the same information.